FAQ & Policies

What are the invitations made out of?
They are made from 30mil PVC Plastic. Think – credit card or gift card (but without the money).

What is your turn around time?
We send a digital proof of what your invites will look like through email the same or next business day, that way there are no surprises.  Once you approve your proof (assuming you don't have corrections), we print and ship within a couple of days.

Have a quickly approaching deadline? Let us know and we’ll see what we can do.

Do the invites look as good as they do online?
Just like online dating – things don’t always look exactly the way they do on the website. Printing on plastic can cause some minor color changes, but they still look great. Don’t believe us? Check out our reviews.

Are lanyards included?
They sure are. We just don’t attach them for you. We love when customers can get involved in the process! And we’ve got to make your work for it a little bit, right?  

Do you do custom work?
We can’t pull a bunny out of a hat or make a dove fly from our sleeve, but we sure can work some magic with plastic cards. Fill out our Custom Request form for more information.

What is your return or refund policy?
Since each invitation is personalized and printed based on your specifications (no there is not another 12 year old Becky that’s having her birthday party on the same day and in the same location you were going to), we do not offer returns, exchanges or refunds.  

How long does shipping take?
We aren’t amazon, your order will not be arriving in an hour (quality products take time). But we can typically get your order to you within 2-5 business days!

Once your order leaves our hands we have no control over its adventure. We do not guarantee shipping times or agree to deadlines. Some orders shipped through USPS get delayed due to weather, holidays, or any other reason USPS specifies. We are not responsible for lost or missing shipments.

Most orders shipped by USPS are on time, but if you need them by a close deadline, please check with us first about alternate options!

Do you offer bulk discounts?
You love discounts and we love big orders. If you are ordering a high volume, or have questions about drop shipping, please contact us.