FAQ & Policies

What are the invitations made out of?
They are made from 30mil PVC Plastic, similar to a credit card or gift card.

What is your turn around time?
We send a digital proof of what your invites will look like through email the same or next business day.  Once you approve your proof (assuming you don't have corrections), we print and ship within a couple of days.

Do the invites come with the lanyard?
All invites come with the lanyard already attached!

Do the invites look as good as they do online?
Printing on plastic can cause some minor color changes, but they look great, just check our reviews!

Do you do custom work?
We do!  Fill out our Custom Request form for more information!

What is your return or refund policy?
Since each invitation is personalized and printed based on your specifications, we do not offer returns, exchanges or refunds.  

How long does shipping take?
We do not guarantee shipping times or agree to deadlines. Many orders shipped through USPS get delayed due to weather, holidays, or any other reason USPS specifies. We are not responsible for lost or missing shipments.  Most orders shipped by USPS are on time, but if you need them by a close deadline, please check with us first about alternate options such as FedEx Overnight and FedEx 2-Day Delivery.

Do you offer bulk discounts?
If you are ordering a high volume, or have questions about drop shipping, please contact us.